Leading Your Team Through Stress - How to Help Your Layoff Survivors Succeed

I'm old enough to have been through recessionsHere are some ideas to rebuild and renew your
before, but I was one of the lucky ones andteam:
managed to keep my job. But as a manager, I'veRebuilding Your Stressed-Out Teamo Have
also had to experience the painful reality of lettingfrequent "attitude adjustment"" staff meetings. If
an employee(s) go.the budget allows, bring in donuts or cookies; ask
But even when (if) you get back on track aftera member of management to speak/reassure;
the downsizing, your surviving staff members canquote the newspaper whenever you see a
become demoralized, stressed, and generallyglimmer of positive news.o Consider a team
unproductive. There really is something calledactivity on a weekend or after hours; include
"survivor's guilt."spouses and significant others. You don't have to
The atmosphere in a downsized department (orspend money, but ask everybody to meet at a
business) often feels like someone has died. Yousports bar, park/beach or even someone's home
walk by the former employee's work area or(bring potluck snacks). It's a time to bring
cubicle, look at the empty walls and desk whereeverybody together; there is assurance in
family photos were once proudly displayed...and itnumbers.o Post positive information (realistic info,
feels almost haunted. Not only are the personalnot sickly sweet). Look for info in the paper,
items gone, but so is the spirit of the person whotelevision news, the Internet, the company
once "lived" there.newsletter, whatever. Remind your team that
Everyone on the team feels the sadness, and of90% of the population is still employed.o If there
course each has his/her own way of dealing withis any possibility that lay-offs might occur (or
the aftermath.resume), always check with HR before you start
So it clearly becomes the leader's responsibility togiving career advice, but find out if the company
bring the team back together, quell their fearsis offering outplacement information -- i.e. resume
stress, and rebuild spirit and morale...and at a timeprep, networking, interviewing and job search
when your own enthusiasm isn't exactly off theskills. Some companies have an EAP office or
charts either.offer classes in stress management. Find out
This is not an assignment for the weak. For awhat resources are there to help your team.
leader to bring his/her team back to maximumTo protect yourself, be aware that people can
productivity and morale takes thought, effort andthink and do crazy things under stress. You could
sensitivity.find yourself facing a law suit if you say -- or
Leaders can't bury their heads in the sand andeven IMPLY -- anything that can be deemed
hope that magically the situation will correct itself.insensitive or inappropriate. Keep your foot out of
Of course, in due time it will - but your team willyour mouth, be a good listener, give support, and
long remember the hard times if/when youwhen this is over you may have a stronger work
weren't "there" for them.unit than when you started.
If it were easy they wouldn't call it leadership.